Fogstar Reviews

Based on 103 customer reviews from our shopper community, Fogstar's overall rating is 4.52 out of 5 stars and 88% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.5

103 Reviews

Overall Rating

5 Stars

89

4 Stars

2

3 Stars

0

2 Stars

1

1 Star

11

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (103)
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tinybird813
May 05, 2023
"Great batteries at great prices"
Great batteries at great prices. Excellent customer service and fast delivery. Their battery wraps are amazing, if you haven't had your batteries wrapped before then try them out, adds that special touch and look. Highly recommended...
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HollyGordon
May 05, 2023
"The best"
All round service is fantastic with excellent products to choose from.
Well done Fogstar.
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smallduck784
May 04, 2023
"I bought 4 Eve 280ah grade B cells last…"
I bought 4 Eve 280ah grade B cells last July. Recently I had a problem with one of the cells. Thankfully it was still under warranty and was replaced immediately. Excellent customer service!...I would like to say even though the cells are grade B they perform superbly
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ticklishbird686
May 02, 2023
"E-mail service"
I had a query about a battery charger which they sell and e-mailed it to them at 9.30 one evening.

I had a properly composed reply by 9.04 the next morning.

Excellent.
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JesusBrooks
April 29, 2023
"5 star customer service and products!"
The customer service we received when choosing our battery was exceptional. Genuinely couldn't do enough for us and really friendly :). We're super happy with our new battery, the quality is 10/10. We've found the app very useful too, giving all info we need plus more. Would highly recommend, and plan to use Fogstar for future projects too. Thanks guys!
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LawrenceLucas
April 25, 2023
"Trust"
Fast and excellent service.
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BrentThompson
April 24, 2023
"Great experience"
Amazing service and great products!! I would highly recommend this company for all your battery needs. 😊
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TylerHamilton
April 24, 2023
"A great company to go to if you want to…"
A great company to go to if you want to receive what you ask for with efficiency. Thankyou kindly, I will be using your services again 👍
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JennieJordan
April 24, 2023
"Great experience"
Great experience and customer service .Special shout out to lyndsey for her great customer service .
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Kylie.King
April 24, 2023
"Great products and service!"
Great products and service!

Highly recommend 5****
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Alfredo.Cole
April 24, 2023
"Good products"
Good products, fast with delivery 👌 very pleasant customer service.
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bluetiger765
April 24, 2023
"Great customer service… product arrived…"
Great customer service… product arrived on time. Will certainly be back to them in the future. Highly recommend
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MinnieFerguson
April 20, 2023
"Lousy service, wasted money"
Ordered a couple of batteries and got to say indifferent to poor service. Firstly postage took a few days. For a site that seems to emphasize speed this is just so so. The bigger issue is the batteries themselves and the service. I will say to be fair that I ordered flat batteries by mistake. However who the heck knows there are flat top and button top batteries. Not me. So I get two functionally useless batteries because this point is not clear in the advert. I point this out and receive back a series of images with bits of small print underlined showing this information was in the website. To be fair I guess it was and I didn't notice. But tbh if that's service it's very poor indeed. And that's that. I wasted my money and still have to buy batteries. So yeah won't deal with fogstar again. Those of you who say well it's my own fault I say this, mistakes happen but a champion company stands up and says we understand let's solve this. This company got out the biro and sent me ringed images saying your fault your fault so stick it. I'm not saying they are wrong, I am saying of this service represents the brand, them I won't use this company again.
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RubenCaldwell
April 16, 2023
"Bought 4 Samsung 18650s and a charger"
Bought 4 Samsung 18650s and a charger. Everything arrived super quick and was packaged really well. Very impressed with the service.
Thank you guys
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Sherri
April 14, 2023
"Late and no bolts now have bolts but no user manual . Thank you the bolts came in 3 days and were much appreciated but no manual 🤷the battery is fine thank you but your app is poor no h"
I bought a new lithium 280amp leisure batter on pre order and was promised delivery on late march.it arrived on the 13 of April. So we completely mist our Easter mobile home holiday.not very pleased . When it did arrive it did not have the bolts which should be supplied with all their leisure batteries.fog star must do better.up date got bolts no manual. Up up date got manual it’s very comprehensive. If only this had all came at one’s the battery is superbly priced when compared to others on the market.and now I have calmed down i except that shipping can be problematic.and it is nice when a company replies to your gripes.

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